Customer reviews
Sunêlia Les Pins
Lovely pool and friendly staff once we had checked in.
Too expensive for dogs and I would have liked more choice of pitches. The woman who checked us in wasn’t very welcoming.
Good sized pitches. Helpful reception. Good sanitary blocks. Excellent pool area.
No criticisms
God location and very pleasant and helpful staff at reception.
Towels or hand driers in the toilets would be desirable
Excellent welcome by staff who were very helpful. Good size pitches. Showers were excellent.
It would be good if there were more fresh water taps near the pitches and maybe pay extra for 10 amp electric
Facilities immaculate, friendly staff
I was happy with everything
Good showers.Good location. Pitches easy to access. Nice swimming pool.
Provide hand soap and dryer by toilets. Toilet paper in cubicles rather than on wall outside. (Cheaper for you in the long run as people would only use the paper they need and not take extra to be on the safe side.) Change sanitary blocks from unisex to men and women. Provide proper hot water for washing up.
Good pitch and facilities, excellent pool and a very helpful and friendly staff, will stay again
Nothing
Good and pleasant friendly staff. Site is clean and in a good position Enjoyed our stay.All
All satisfactory
Lovely location, clean environment. Friendly and welcoming staff.
Good location Friendly staff
Areas seemed very cramped and full. Could do with more outlook from lodges
Clean modern facilities, friendly and efficient reception, lovely snack bar with fair pricing
We never got to use the swimming pool as our trunks were seen as too large. This was extremely annoying as others were in the pool with larger trunks. I have camped all over Spain and France for many years and have never been turned away from a pool. All of our swimsuits were proper but modern bathing trunks, I really feel we were unfairly treated and discriminated against. I understand you have rules but they must be applied fairly. Perhaps it was because the pool was full or maybe because we were British, I don’t know, but we pointed out numerous male swimmers in exactly the same sort of bathing suits. There was also dog faeces left at the front of our pitch, many staff saw it but it was still there when we left. We left 2 days early because of the pool issue and will certainly never return to any of the sites in your chain.
Clean And cozy camping site, Green and lovely flowers. In walking distance to beach, city, shops and restaurants. Smiling and very helpful employees.
Pool area could be made more interesting
Very friendly staff & very clean sanitary blocks
Dog shower is difficult to use & only cold water
Fantastic site! Great size pitches, sanitary blocks were amazing. Plenty of hot water. Great site layout. Lovely pool and bar area. Didn’t eat in the restaurant but it looked lovely. Very friendly, helpful staff. Brilliant position for cycling, supermarket close by as are plenty of holiday shops, bars and restaurants.
The only thing we weren’t that keen on was how loud the TV was late at night.
Clean and good facilities, nice size pitch, friendly staff and great location for beach, shops, bars and restaurants
Toilet seats and toilet roll in cubicles
Location to beach and town
Cleanliness of pitch ,road surface, maintenance of bushes
The whole place was spotless, loved the amount of trees and shrubs, all well cared for. Staff very friendly and helpful Swimming pool was clear, water clear and perfect temperature. Reassuring to see the water tested at regular intervals
just one thing! Maybe hairdryer facility in shower / toilet blocks
Great camp site very helpful staff at reception and around the site clean and well presented.
None for me
Very clean toilets and showers, good size pitch with EHU. Site is situated in a very good location for the beach and promenade, bars and restaurants. A supermarket and bakers just outside the entrance are also great for your every day needs
I’ll have to get back to you on that question, hopefully see you next year
Clean, quiet and friendly staff
Not applicable
The personel at the reception and the very fun personel at the restaurant (pizza)
Unfortunatly we had a lot of rain so the pitch was a bit muddy.
Beautiful campsite, well maintained, nice location, easy access to supermarket, town and beach.
The main focus seems to be on the bungalows, which look amazing. The pitches are ok, but don't seem to meet the standard of the rest of the campsite - at this level, there should be at least fresh water, but ideally also grey water drainage on the pitch. More washing machines in the sanitary facilities - I was only able to find one central laverie, which is quite far to walk with a full laundry hamper. Would also be great to upgrade washing machines for payment with card, no cash - or offer cash/coin change in the laverie. More healthy options at the restaurant would be great - plant-based/vegan, would also love gluten-free pizza, unfortunately there is not much to eat for people with food intolerances.
We were delighted with the campsite. It was conveniently located and the facilities were excellent
Possibly if they had a small shop and fresh bread in the morning although I do realise there is a bread shop and supermarket very near.
Great locationSwimming pool excellent close to beach
Water points There was not enough of them too far apart and taps old And leaking
Good location & nice Pool
Less loud music from other places & functioning hot water for washing up
Cleanliness,silence and good organization at the campsite
Introduce a price discount for a longer stay
Extremely clean. Lovely pool area and very friendly team.
Longer bar hours through the day would be welcome so we could get a drink then go back to pool.
Location and cleanliness
None
Close to beach and centre, clean site, camping not too big or small, lovely pool, great personnel
Som extra small equipment in chalet. Easier to open windows ( some were impossible to open and close for small people, notably in the bedroom and kitchen!"
Clean / pitches /
Senior management at the bar could be more friendly towards your English clients. Life guard- to carry out duties with due diligence , not doing other duties when on pool duty
The staff at reception were excellent in helping understand the paperwork when our Grandaughter was rushed to hospital. Both children enjoyed the Sunny Club and the staff were great with them especially Anna and Margo. The servers in the bikini club were fantastic especially the 2 Spanish girls who's names we did not know
The elderly lady who ran the bar could be abrupt and rude twice turning her back on us when we had been instructed by staff to order drinks at the bar. Plus on 2 occasions the gas fir the beer was not working resulting on us running to the Wc during the night even though we told them the gas had gone they continued to tell us all was OK. This resulted in us spending less time at the bikini club and more time in town.
Brilliant location. All staff we spoke to were extremely helpful. Camille in reception was outstanding. The bar and restaurant were excellent. Lovely swimming pool.
A little more variation on the evening events. Bingo every Monday disco every Tuesday and karaoke every Wednesday.... could do with some variation.
Location
Bigger pool, more sunbeds.
new, comfortable homemobile
faulty barrier prevented me for leaving on the check out day for more than 30 minutes / there was nobody to attend except some pool guy that had no access code for the barrier / the barrier had been faulty for days and multiple times it had to be operated manually / a total disgrace